Hi, what is your name and your site url? Please introduce yourself to the Readers and Followers of HBMonitor Service Ltd.
Hello, my name is James Acetta, I am representant of Customer Support Care and also Global Investment Assistant. I made my studies in Columbia Business University and 2 years ago I was hire do represent IncoForex and to help investors decide wether they are going to invest with us or not. And I think I did a good job so far. You can email me at james@incoforex.com and I guarantee that I will answer as soon as possible.
Please tell us about your own role within IncoForex. Tell us about your business, who works in your team?
I've already touched that subject in the first answer. I am working with 2 colleagues of mine in this sector, their names are Dianne Slige and Andrew Sokolov. We daily face with new challenges and try to overcame them by team work. We don't trade but we clear people's minds in order for them to make the right decision. We understand what are the daily risks in this online universe and this is why we have patience and understanding for all our clients.
What can you tell us about your experience in running an online investment program?
IncoForex is my only experience as employee. But I must say that I also invested and searched for paying programs when I was still a money-making-opportunities seeker. I lost a lot to those well-known ponzi and scams and I never realized I can be a part of the best solution for stopping all those scams until I started the work with IncoForex. We have a gorgeous team of traders and I must say that I am just delighted working in the office for IncoForex.
When did you start? Why do you start an investment program?
We are launched officialy on the online field in May, last year. We started then because then was the finish line for all the work that has been done before of that. Why? Everyone keeps asking this. Let me give you an example - you have 6 other friends that are traders, and you start with 10 000 dollars. In the first year you have like 200%, so the following year you start with the amount doubled. After that, you realize that someone needs to take care of legal sector, fiscal sector. After that, you decide that if you had 10 000 000$, it would be much easier to handle all these problems, you go online, accept investors from all over the world, give them a share, keep one for yourself and this is how you achieve wealth! Because more money brings huge money!
Are there any drops in overturns on the score of the world crisis?
The crisis affected those who made loans, credits and stuff like that. We didn't make any of that, and sure thing, on Forex there doesn't exist such thing as loans or credits. There is just a biiiig amount of money ready for some guys to discover a sure way to lure them! And we are those guys. You can be our partner with so little. It is the end of huge money dealing platforms, we are open for everyone. The world crisis didn't affect us and it won't affect, just on the case when money will disappear, and this won't happen in the following 200 years, for sure!
And now let's talk about Plans:
What are the investment plans you are offering investors?
We have very flexible plans and with this interview I want to announce that we will add 5% to each type of investor and reduce the Insurance Fond Allocation as our tradings showed us there is no need for 15% of insurance!
Daily profits credited to user accounts are calculated using the following formula: "Investor's Share", times "Company Daily Profit" (shown in "Trading Reports" Section), divided by 100.
| Investment plan | Investment amount | Investor's Share | Company Renumeration* | Insurance Fund Allocation | Total |
| Basic | 10-3500$ | 42+5% | 43% | 15-5% | 100% |
| Medium | 3501-7500$ | 47+5% | 38% | 15-5% | 100% |
| Standard | 7501-15000$ | 52+5% | 33% | 15-5% | 100% |
| Advanced | 15001-25000$ | 57+5% | 28% | 15-5% | 100% |
| Expert | 25001-50000$ | 62+5% | 23% | 15-5% | 100% |
| Platinum | 50001-100000$ | 70+5% | 15% | 15-5% | 100% |
| VIP | Over 100 000$ | 80+5% | 5% | 15-5% | 100% |
What are the minimum and maximum amounts to invest?
As you can see, the minimum amount is just 10$ and maximum over 100 000$. We didn't choose to set the minimum investment to 1 or to 5$ as it would have been very difficult to deal with all those micro-deposits and it would slowed down our activity.
What payment processors are you currently dealing with?
We are accepting bank wires, Liberty Reserve, PerfectMoney and EcuMoney. But, if there are many users who require additional payment systems, than we will add them! If you don't have money in those payment processors, there is another hope! Just send an email to support@incoforex.com or james@incoforex.com and we will let you know if we can arrange an exchange for you.
Are payouts automatic or do I need to request them?
At this moment, you have to request them, but we assure you that we will make them automatic in the near future.
Is the principal included?
Yes, the principal is included in all the investment plans.
And what about Company’s commission for early withdrawal?
We strongly don't recommend such request, but if you are in a hurry, to say so,you can, but unfortunately we will have to impose a 35% emergency withdrawal fee for such requests.
All of us know that even the most qualified security systems can be broken under attacks of violators and if such situation happens for customers time turns into an agonizing wait.
Yes, we also know that, this is why we hired our own IT team of professionals and we also have good relations with Dragonara. Each log in is encryptd and all the passwords are available only for the users who taps them in. We have among our team people who think like hackers and they can gues where the thieves will hit.
What can you tell your customers in case your site will become unavailable? Where do they have to appeal to first of all?
Are you on a dedicated server and how protected are you from DdoS attacks?
We are on a dedicated server of Dragonara and so far, we didn't have problems with DDoS attacks. There were just hackers who tried, but no luck. We bought our special place there and we now sleep more comfortable knowing that we are secured :)
What kind of customer service and support do you offer to investors?
As I said in the beginning, I am Representant of Customer Care. We offer phone, fax, mail support. We don't use live chat as we feel the traditional ways are the easier one, and if someone has a real trouble or curiosity, he will call or send an email. On Live Chat you can hire anyone and put him memorize some set of questions. On phone it is another thing - you hear the voice, the emotions.
How have you been promoting the program so far?
Of course! Each and every business must make advertising in order to have an image. But our best promoting tool is our sincerity and credibility. Time will prove that we deserve one of the top places in online investment field. Actually, our own users are promoting us, from mouth to mouth and post to post. They are the most developed advertising wave that we have!
Do you have a physical office/address for your program/company or do you operate from home?
There exists a physical office, and the address is 8 Copthall,Roseau, 00152 (Commonwealth of) Dominica. But, knowing the nature of this business, I must tell you that we all travel a lot. So, if you want to visit us, you must schedule an appointment. But, we will be keeping a conference with our investors in May or June, and you will be all invited to party then!
Can you give us any statistics on the amount of members and the total amount deposited?
I'd give you details, but I can not! I know this sounds weird, but it is real. Our company's policy doesn't allow us to spread information like that.
If you had just one thing to say to potential members to convince them to give you their money, what would it be?
It would be - Truth. We don't try to lie our members, to convince or to lure them into a ponzi or scam. When I look around and see how many there are, a terrible headache begins. I mean, those people don't have dignity, sense of morality, nothing! I remember the latest CashTanker scam where all the sheep-members believed into the oathbreaker, and Jesus design maker. Thousand have lost their money, but i must say that they had a part of the fault. You just can't trust a website with such a design. So, Truth it is!
We would like to know your plans for the future. Will you launch any new investment products and what will you offer to the Internet users to satisfy them except your proved stability?
So far, our investment products are locked as we register profit. But, as I said upper, we already made a small change and we are offering 5 more % to all our users, because our tradings seem to be very clean and secure, without a threat to loss. With our evolution, our members will evolve also!
What’s your opinion of the online HYIP industry in general?
It is already associated to ponzi or scam. I don't like this tag that has been made for IncoForex, but what can we do. I know that 99% of HYIP sites are scam, and believe me, if I was a regular guy who saw for the first time IncoForex I didn't belive in its services! But, since we offer the opportunity of receiving emails if you don't have an account with us, in time i would have realized that this may seem real. After the first withdrawwal, YES! would have been the scream!
What is your opinion about our Blog\Monitor, HBMonitor?
It seems like a nice community of people who want to earn from the online opportunities. I hope our offer will enlighten their choice and also improve your site's content!
Dianne Slige
Support Department Manager
IncoForex Inc.
