Showing posts with label 2009. Show all posts
Showing posts with label 2009. Show all posts

GNI Newsletter December 21, 2009

Seasons Greetings to All of our Friends at GNI:

What a year 2009 has turned out to be! We sure have had our share of success; to do so, however, we have faced some challenges of sizable proportion. We're here, we're moving into 2010 with a vision for our future, premised on an evolving Business Model that has served us well.

Like all progressive ventures in today's economy, we must adapt to an ever increasingly dynamic business environment or risk succumbing to our adversaries, an option we don't even want to consider.

This week, however, we want you all to enjoy this time with your friends, family and loved ones while taking a moment to remember those who are less fortunate.

Those of you who are new to our project, we welcome you with open arms; and to those who have been with us, we extend our hands to you in friendship knowing that our reason for being is our customers who are tried and true.

On behalf of Jurgen, Myself, Todd, Lim, Rumiko, Debbie, Ingenue and all of our Families, we wish you all a very happy Holiday Season and nothing but the best for a healthy and prosperous 2010.

Robert and your GNI Team

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The following depicts the availability of Support for the forthcoming two weeks (all times are GMT; those on the East Coast of the US, subtract five hours):

Monday, December 21st - Normal Business Hours
Tuesday, December 22nd - Normal Business Hours
Wednesday, December 23rd - Office closes at 1400 and will remain closed until Monday, December 28th. No payments or support during this time period. (Note, the offices will be closed on the 23rd for US customers, due to the nature of the time differential).

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Monday, December 28th - Normal Business Hours.
Tuesday, December 29th.- Normal Business Hours
Wednesday December 30th - Office closes at 1400 and will remain closed until Monday, January 4th 2010. Interest payments will be made starting Tuesday, January 5th, 2010.

Please do not submit tickets, emails or otherwise to Support as they will not be reviewed during the closed dates.

GNI Newsletter November 20, 2009

GNI Newsletter November 20, 2009

Greetings to all of our Friends at GNI:

It's been an "exciting" week for all of us at GNI; with issues, trials and tribulations affecting the entire spectrum of the users from admin to customer. No doubt it would have been nice to avoid some of the theatrics, however, they happened so now we pick up the pieces and move forward.

1. The New Script - We hope you have enjoyed the new script which was recently installed. For those of you who either have been sleeping or have not had access to the latest happenings at GNI, we recently upgraded the GNI scripting software to Shadowscripts (SS) in pursuit of better security, improved "user-friendliness," enhanced capabilities and dedicated support.

While we have had some "hiccups," by and large we are very pleased with the migration process and the overall decision to go with SS. Should anyone have any ideas or viable improvements, feel free to submit your suggested changes to admin@shadowscripts.com and CC GNIcsr@gmail.com. We'll take all proposed enhancements under consideration.

2. E-Currency / Payment Processor Issues / Update - Since the latter part of the week ending November 14th, we identified a disparity in our distribution of and holdings of our e-currency.

Specifically, we had a disparity - having a bit more Strictpay and a bit less STPay. The introduction of the new, in-house exchanger was eliminated as the cause of this disparity.

Regardless, we were compelled to work towards creating a workable and stable E-currency / PP Management process and took the necessary steps to do so.

First up was the decision to modify the exchanger allowing those persons who made E-Wallet purchases with STPay the opportunity to swap these deposits with other PP funds we use, at no cost.

Although it was never our intention to compel members to subscribe to a PP they did not want otherwise use, we became anxious recognizing we may not be able to meet our standard 24-48 hour turnaround time for STP withdrawals.

One final apology to those of you who felt obligated, as a result of our initial News Page to swap your deposits, e-wallet and cash balances from STP to another PP.

In our attempt to rectify this situation, we have devised a seemingly simple procedure outlined below, which will allow you to switch these deposits back to STPay at no cost. In the meantime, we have lifted all STP restrictions as we find our decision has indeed had the desirable affect.

3. Reversing Your swapped STP Deposits back to STP - The following procedure will allow us to swap your newly converted funds back to STPay:

3.1. Obtain the Deposit ID # the system assigned to your transaction. This can be located in your "my deposits" in your GNI Back Office.

(Note: We do not want or need, nor can we use the "Transaction ID." This is a different identifier and is not what we are looking for.)

3.2. Accurately transfer the Deposit ID # into an email. In this email please put the following information:

a. Your GNI UserID name.
b. Your GNI UserID number
c. The Deposit ID #
d. The amount of the deposit; and,
e. The currency / pp you changed this deposit to

3.3. Send the email to the following email address:

GNIdeposits@gmail.com

Within 48 hours (likely much sooner), assuming you have followed these instructions properly, your deposit will be swapped back to STPay. There will, of course, be no fee for this transaction.

4. New Account / Email Changes - When requesting to add a new PP, change a current PP account number / identifier or you wish to change your GNI registered Email address, there are specific procedures that have been established. Please contact support through your back office Support Ticket Menu. Debbie is coordinating these changes with the entire process taking between 2-3 calendar days to complete.

5. Update in RE: Bank / Wire Transfer - Yesilada Bank - We have confirmed the cause of member / GNI owned funds which have been frozen at Yesilada Bank in Northern Cyprus. As we understand it, an unknown perpetrator successfully scammed a group of German, Austrian and Swiss Nationals out of their funds. The total amount stolen was quite significant and the perpetrator has not, at this time, been caught. As a result, German officials at AKBank in Frankfurt have successfully frozen all assets currently held by Yesilada until the investigation has concluded.

How long this will take and when will funds be "unfrozen" is not currently known. We have confirmed, however, that Yesilada Bank IS NOT currently in receivership and we all hope it stays this way.

There is NOTHING we can do to assist those of you whose funds are frozen, nor for ourselves whose situation mirrors that of yours.

6. Charitable Giving for the Holidays - We are narrowing our search to select a charitable cause that our loyal and generous GNI membership can throw its weight behind. We'll provide further details in the upcoming week(s).

We wish to thank our loyal friends and members of GNI for the continued trust in what we do and are doing. We strive to avail ourselves as much as reasonably possible. Please remember to use the Ticket System in your back office when request assistance from the GNI Support Team.

Finally, remember to pay your civil obligations if the are owed (taxes) and that there are ALWAYS people in this world who are both less fortunate and desperately need your financial assistance. Seek them out and give generously.

Regards,
GNI Administration and Support

GNI Newsletter October 30, 2009

GNI Newsletter October 30, 2009


Greetings once again to our loyal Clients, Customers, Affiliates and Friends of GNI:

While it has been several weeks since we have last corresponded (via our Newsletter), do not think for a moment we have been idle in our plans / planning and activities as we look towards 2010. As these plans become finalized, they will be announced; not however, before!

1. Malicious Email

There has been a recent development that requires EVERY member's immediate attention, without which could have dire consequences to those who fail to heed these words.

There has been (an) Email(s) sent to an unknown number of our clients, with the distinct likelihood more will be sent in the immediate future. This email, fraudulently endorsed by Robert (Spearman), entices the target member to open a link contained within this email, should they wish to view electronically, information previously deemed "protected" by strict Non-Disclosure nomenclature contained within Bi-Laws and Terms of Service.

This(ese) email(s) are neither written, authorized, approved or substantiated by Robert or any other Principal, Associate or Employee of GNI or its affiliates.

It is further believed, should this link be engaged (opened), the probability of compromising the integrity of the target computer is high for malware, spyware or Trojan Horse type viruses.

DO NOT OPEN THIS EMAIL !!!!

If you have opened this email and / or link inside, you MUST take immediate action to mitigate or repair whatever damage has ensured as a result of your actions. What action you take will depend on your own personal level of technical expertise.

Please DO NOT consult GNI Support for direction or advice pertaining to this matter. They DO NOT have the requisite experience or expertise to recommend the appropriate "Fix" to the problem.

2. New Script

I know many of you are anxious to become acquainted with the new script previously scheduled for Community-Wide Release on October 17th, 2009.

Nobody is more anxious to get the new script up and running than myself and those support people who are working hard to provide a quality program to the community at-large.

Nevertheless, we made it clear from the start, we would not release a product until such time that we are confident it is free of errors, system glitches or other potentially show-stopping issues.

One of those show-stopping errors was recently identified and a fix/work-around is, as this is being written, being orchestrated, tested and prepared for in inclusion into the source code of the new script.

Assuming there are no developmental issues that manifest, it is our intention to bring the new script live during the first weekend of November 6/7. If it is not possible, than the following weekend (November 13/14) will be the new implementation date.

We'll keep all advised as is appropriate.

3. Bank Wire Withdrawal

Needless to say, our current banking issues have become increasingly more unacceptable for clients and staff alike. Despite these meetings and discussions, the impact it has in promulgating change has been negligible, at best.

The only viable solution we think will correct this matter will require us to severe our business relationship with Yesilada Bank.and take the necessary steps to find a sustainable replacement bank for our client community. We are in contact with two banks, both of whom have appeared to find our business model acceptable; would be willing to open corporate accounts for us.

It is anticipated that the selection/approval process will conclude within 30 days at which time we will be able to process withdrawals in the 2-3 day time-frame we originally expected.

We are aware of some pending withdrawals, not yet processed, but have been debited to our account. Yesilada has agreed to inform their correspondence bank(s) and credit our account.

This may take between 2 and 5 banking days, according to Yesilada. We expect to have the first canceled transactions back in our bank account at the beginning of the coming week (Tuesday latest - again according to Yesilada) and will credit members accounts as soon as the funds hit our bank account. This is the only viable way to reconcile these accounts. As soon as we credit your account with the refund, you may immediately request a withdrawal to your payment processor of choice, until such time the new bank has assumed its rightful position.

We apologize for this situation having found ourselves at the mercy of others whose commitment to Customer Service does not agree with ours. We have now taken proactive steps to correct the situation but ask our loyal clients to be patient until we work out all transactions accordingly.

4. Direct Transfer from Payment Processors

Of late we have found an inordinate amount of payment processor transfers which are being originated direct from the PP site, instead of your GNI back office.

Because of the additional work necessary to properly post these transactions, the fact that our request that all transactions be initiated in clients back office to be completely reasonable, we have decided that any deposits made in this fashion will be returned to client unfulfilled.

Consider yourself having been put on notice those of you who refuse to comply with Support's request to make this seemingly reasonable adjustment.

5. Daily Rollover Plan

The decision has been made to enforce a decision which was made in May, 2009. To be eligible to participate in the GNI Plan, a client MUST have, on account, a qualified deposit of $50.00 in the Weekly Plan. We modified this back in May to accommodate those members in the Daily Variable Plan who wanted to stay with GNI, the opportunity to save their earnings so they could enter into the Weekly Fixed Program. It has now been six months since relaxing our minimum deposit requirements. The time has now come to reinstate our program requirements as outlined above. You will have 30 days from the time the new script is implemented to enter into the weekly fixed plan or withdraw your funds; after which your account will be frozen and the refunding of which will be taken on a case-by-case basis.

6. Change of Sponsor

As is clearly stated on our sign up page, change of your GNI sponsor is not permitted. If you forget to name your sponsor - that is unfortunate. There must be a compelling, verifiable reason given to Todd or myself. Opening a new GNI account to circumvent this rule is NOT PERMITTED!

7. Charitable Holiday Project

We mentioned back in September that GNI would be looking to team with its membership in support of a very worthwhile charitable organization. We are working to finalize this decision but will only endorse a program which is transparent, has low overhead expenses (ensuring a high percentage of funds actually supports the charitable aspect, NOT the administrative) and whose purpose is devoid of political overtones.

We hope that all of you, like us, will get excited when this is announced.

Once again we thank all of you for trusting us with your very hard earned investment dollars. We have, of our membership, an increased level of expectation that we work as a team. It is our clients expectation that we provide the promised 6 % a week, in return, it is our expectation that clients understand that it is a privilege to be part of a program such as this. If there is a mistake or funds to a client's account has been posted improperly, we ask that you work with us. If we owe back interest, we'll pay it - if we don't, we won't. In all situations, however, we strive to be the best we can, when we can and thank all of you for your support.

Have a great weekend!

Robert and your GNI-Team