Showing posts with label GoldNuggetInvest Update. Show all posts
Showing posts with label GoldNuggetInvest Update. Show all posts

GNI last update

Topics to be Addressed:

1. Refund Status and Tentative Repayment Date

2. Refunds for the Deposit Repurchase Program

3. The "New" GNI

4. Smear Campaign

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Greetings to all GNI Friends:

1. Refund Status and Tentative Repayment Date

We have received quite a few applications for refunds; over 1700 to date and this campaign has just begun. This is a HUGE effort requiring a very specific skill set, fair review of all applications and most of all consistency from one Refund Application to the next. Therefore Todd and Debbie will be those GNI people working diligently to get these done in a fashion described above.

To ensure fairness amongst all of our customers, an appropriate amount of time to procure the necessary funds and to take some of the pressure off of these two, I have decided that all claimants will be paid their due refund within a very few days. This should take place between May 15th and June 15th; perhaps sooner, depends on how quickly they are able to process these refunds.

This is not to avoid paying owed refunds, it is to ensure fairness to those who are owed funds, it is to ensure we have adequate time to obtain the funds while subscribing to the notion of fairness to our traders and bookies. We ARE NOT going to RUN!!!

During this process, I have asked Todd to provide to me a weekly status report which will be in my in-box on Monday morning (GMT). In this report will be:

A. The number of Refund Requests Made to Date (number of Tickets)
B. The number of Refund Requests Completed and Ready for Payment (within + or - 10% of claimants expected amount)
C, The number of Refund Requests Completed but not Ready for Payment (outside of the 10% parameters)
D. The number of New Refund Requests not previously received from the week before
E. Anything else worthy of reporting

If it appears that our self-imposed deadline will be missed, appropriate action will be taken in a timely manner to reduce the probability of any delays.

PLEASE NOTE: Refunds requests need to be posted in a support ticket at http://gniforum.com/gnirefund/ ONLY. Refund requests send to ANY of the know email addresses can not be honored and will be deleted upon receiving.

2. Refunds for the Deposit Repurchase Program

Refunds for those who submitted funds for the purchase of other member's deposits will be refunded by weeks end. If you have not received your refund by Friday afternoon close of business (COB - GMT), please send me an email (goldnuggetinvest@gmail.com). Please be very specific when making this request; should include ALL transaction information, the deposit information of the GNI User which you were preparing to purchase and any other relevant information you feel will help facilitate my issuing of your refund. Your assistance helping me with this It would really be appreciated.

3. The 'New' GNI

I am continuing putting together the New GNI, while remaining cognizant of the refund program. As you know, we cannot combine the two programs. We must, however, keep our traders busy or we jeopardize giving up their unused capacity to other Arbitrage Programs. More on this shortly.

4. Cyber-Smear Campaign

It has come to my attention that a comprehensive smear campaign has been launched against GNI, targeting Todd for he chose not to disguise his personal details. Much of the past 11 years of his on-line history is now an open book. Needless to say, none of it is presented in a positive fashion. He is receiving a constant barrage of life-threatening, evil, disgusting emails involving bodily functions and other horrendous acts.

These threats have resulted from the current state of affairs of GNI.

I am here to support and affirm some very important facts, concerning Todd and his role in GNI.

First, was Todd a member? Yes, of course he was; one of our very first. Several months ago, before our troubles, he sold his membership back to the company for a bit less than 33cents on the dollar.

The reason for this was to avoid any potential for a conflict of interest. He could not, nor could I rely on his objectivity so long as he had funds in the program

Second, did Todd receive referral commissions? Yes, for certain, until the end of Spring last year. He also offered to split the commission with his down-line, 1/2 back to the purchaser, the other to charity (on the larger amounts). None of which he was asked to do nor am I aware of any other offers made by any of our up-line referrers.

In the beginning of summer his referral base was starting to grow. It was obvious, many subscribed under him hoping to receive preferential treatment, which is not an unreasonable expectation, but not in the best interest of the program nor the non-referral customer base. Todd asked, and received my authority to split his commission amongst the staff members of GNI. He was permitted to place his user id for new members coming into the program without a sponsor, as the up-line referrer. In a couple instances, the member did not want any sponsor receiving commission. In this case, Todd removed his user ID and the commission restored to the general fund. This was a great motivating tool and cost the members and the principals zero.

In this on-going smear campaign it is alleged Todd has stolen funds from the members for his own benefit.

I am here to proclaim, Todd does not now, nor has he ever had access to GNI Payment Processor accounts (PP), E-Currency, Bank Wire, Bank, Deposit, Receipts or Withdraws of Members, Trader, Principal or anyone's funds other than his own. Even if Todd wanted to, he couldn't gain access to any funds that were not otherwise his and his alone.

Unfortunately, the same cannot be said of far too many of our trusted members who engaged in serious referral abuse or other fraudsters which continue to 'hang around' the GNI site, waiting to steal money, resources and most of all steal the energy out of someone so important to the success of the program.

Todd has been an asset to this program and to all of our member base as well as to me and the principals of GNI.

Those of you intending to hurt Todd, consider yourselves having been successful. Records on the internet become permanent. You have placed him in danger without knowing the facts!

Thank you,
Robert

GoldNuggetInvest update

Hello

In our opinion Robert is a reliable person.
We wish he 'll be back soon with GNI or another -great- Surebet Program

HBMonitor

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To the Loyal Members of GNI:

It has been brought to my attention that many have become quite concerned of late because of the limited posting and corresponding in which I have engaged. To you, I apologize. I am taking every reasonable step to preserve the integrity of GNI, myself and my team as we face these obstacles which, frankly, are very difficult to overcome.

I wish now to address a couple of the most common and forceful objections you have made against the GNI team. That of course is the "guarantee" that is made on our website with regards to sports arbitrage (trading). Arbitrage trading, is in of itself, foolproof. I stand by this! What is not foolproof is current, past and future market conditions. These include things such as the political environment, natural disasters, current events, global trade and recession, regulatory interference and so forth.

Those who dislike us will never accept us for anything but a PONZI. Got news for them: We're not a PONZI! They say that we will have an end some time soon.... I have very pragmatic news for everyone: At some point in time, there isn't a business venture that will, at some point, end. Whether its this year, next year, one hundred years or a thousand, EVERYTHING has an ending. We just happen to feel ours is not yet there!

Equally so, If I am anything, I am honest; so I have to acknowledge, our backs are against the wall. That which has hurt us the most is:

The freezing of our assets by our bank's (Yesilada) intermediary bank.

This, more than anything, has put us into the situation we are currently struggling to overcome. Market conditions are something we have no control over, could never plan for and are well beyond our control. Indeed, but for this matter in of itself, we would be continuing status quo, and all would be happy.

Many feel i have no compassion because I can't respond to each and every member's concerns or personal struggles. Rest assured, this situation we face is harder on me than all of you combined. While the project has been profitable, of late it has not! The personal assets I have put into GNI are substantial but that is not the point of this response.

I see what the naysayers are posting. I have eyes and I care, not what the neggies say, but what our members say. Those who have supported us through good and bad times. Those who are not in profit, have a special place in my heart! Some may laugh at this, those who know me best will not. They know how important all members are to me, rich or poor, whatever part of the world they may reside.

What is the point of this is? I want all of our members to recognize the level of effort put into the success (and yes, failure(s)) we have experienced over the last few years and that we are not quitting! We ARE struggling, but as much as we struggle, we ARE fighting for our customers, the employees, the principles and for the respect we feel we deserve.

Thank you,
Robert and your GNI Team

GoldNuggetInvest Update


GNI Newsletter December 17, 2009



Seasons Greetings to all Friends of GNI:

It's hard to believe we are nine days away from Christmas, ten days from Boxing Day; with the New Year just around the corner. While it's nice to reflect on all of our accomplishments (and challenges), there will be plenty of time for this before we close the books on 2009.

The purpose of this Newsletter Update is business; all non-sense to be put aside for the moment.

1. Delayed Posting of Deposits. As evidenced by the voluminous amounts of Email and Support Requests received, most customers realize roughly 85% of all Payment Processor (PP) to E-Wallet deposits, have not posted. Between the 14th of December until earlier yesterday (December 16th), there have been some intermittent technical issues impacting the downstream users, warranting our recommendation that users loose the extra layer of encryption (https) down to (http) for a few hours at any one time. In so doing, we lost our API feature which would post your deposits to your wallets etc. Therefore, all of these deposits must be posted manually, the process of which is currently underway.

We truly apologize for the inconvenience and couple days of lost revenue...we're working on these as a priority.

2. Support Functions. Many of you, rightly so, are not sure who is responsible for what tasks associated with Customer Support. It is our desire to have all support cross-trained such that staff can take a day off from time to time without any significant reduction in service to the customer base. While this may be true in a perfect world, the realities are such that we need to have a manageable direction so ensure a smooth flow of communication and information exchange.

In addition, we are making some adjustments in staffing responsibilities to better serve the project as well as the needs of all persons, principals and clients alike. Therefore, effective immediately, Lim and Rumiko will be on the front lines handling Support Requests. Debbie will be handling all Email and PP Change Requests. In addition, (and at the time of this writing, she does not know this yet), she will be responsible for missing payments, account adjustments and other associated matters affecting your account. Given the complexities associated with this additional responsibilities, please refrain from contacting her in this regard as this is a transitory process and her responsibilities at the "Change" desk are critical and cannot be mitigated. Todd will oversee the team and, in Robert's absence, answer on his behalf those issues he can, is able and most importantly, is authorized to.

3. Reporting an Issue. There is a right way and wrong way to report a problem. The way to report an issue, whether it's account specific, or Program specific, needs to be thought through carefully BEFORE the problem is reported. Some things to consider are:

a. The severity of the problem (a missing or late interest payment not withstanding)
b. Should this problem be misunderstood, or if it is correctly understood, does the reporting have the potential to cause panic, necessarily or unnecessarily (and this is not a request to stymie the flow of information...
c. Does the reporting of the situation have the potential to violate our Privacy Rules or the Terms & Conditions you agreed to abide by when signing up for GNI?

These are by no means the exhaustive list you need to consider. BEFORE contacting support, it is always a good idea to got to our forum http://www.gniforum.com (be sure you have already signed up) to see if there is anything about your issue that is consistent with current subjects of discussion.

Always use common sense and discretion keeping in mind, anything said on the internet becomes a permanent entry. If there is nothing on the forum that relates to your issue, proceed to your back office and complete a Support Request.

If you are unable to login, go to your email where you have the option of contacting either Rumiko at GoldnuggetinvestCS2@gmail.com or Lim at GoldnuggetinvestCS4@gmail.com.

Support's focus will be on the Support Desk, NOT the emails. Please keep this in mind.

If you are not getting satisfaction and have made multiple attempts to reach the Support Desk via Ticket and Email, or if this is an emergency situation, you may contact Todd at GoldnuggetinvestCS@gmail.com.

PLEASE DO NOT contact Robert unless you have made prior arrangements with him to do so.

If this procedure is not adhered to, it disrupts our workflow...Truly, your cooperation is greatly appreciated.

4. Email Notifications of Interest Payments. Within 24 hours of the publishing of this Update, the script will begin generating, then forwarding, an email each time GNI generates an Interest Payment. What this means is the following: If you have 50 Rollover Plans in effect at three dollars a piece, you will be receiving 50 emails each day when the script makes the payment to you. If you are overwhelmed, it is strongly suggested you begin to consolidate those plans into a Weekly Fixed or a Rollover Deposit of higher value.

This is being done on a trial basis, the determinant being the impact on the server and its capacity to produce the voluminous amounts of emails. The benefits of this should be obvious, (enhanced security, payment verification, tracking purposes and so forth). We hope you will appreciate this tool in managing your GNI account.

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As we get closer to the end of December, we can't emphasize enough the importance of charitable giving. We have an opportunity to make a difference, lets take advantage of this.

Wishing you all the very best,

Robert and your GNI Support Team